Dr Denise Fleming – Founder and Managing Director
The more the environment changes, the more essential it is for people to learn. One-to-one coaching delivered by experienced business leaders is the most effective way senior executives and high potentials can learn the leadership skills needed to succeed in this ever-changing environment.
As founder of the Foresight Management Group in 1987 and, in 1998, its equally successful offshoot, Foresight’s Global Coaching (FGC), Denise brings to her work a deep dedication and commitment to seeing clients succeed.
Denise established the coaching practice with a small team of distinguished business leaders. The initial objective for FGC was to support project leaders of acquisitions and divestments in this very taxing area of management. Denise’s PhD in cross border acquisitions and extensive experience in implementation in the field of M&A had made her aware of the incredible stress carried by executives in this critical change management arena and she believed coaching would alleviate this stress and produce better outcomes for the leader and the firm.
It quickly became evident that the benefits of one-to-one coaching were highly applicable to the support, learning and development of all senior executives. Under Denise’s leadership and guidance, the firm grew and it now provides distinguished business leaders to work one-to-one with executives throughout Australia and more recently in selected Asian cities.
Denise’s business career has included roles in executive management and board membership of companies in both the private and public sectors. Additionally, she has a distinguished academic record, is a published author of Creating Entrepreneurs and Joint Ventures with Asia Inc. and is an ardent advocate of lifelong learning.
Denise is passionate about her work and committed to ensure all her company’s customers enjoy a quality, value-added service that not only exceeds their expectations but reaps higher than expected results. Denise aims to maintain the Foresight’s Global Coaching as the benchmark coaching firm for senior executives.
Dr Barry Jackaman – Chairman
Barry offers clients the benefit of a trusted guide to help them navigate their way to reaching their highest potential.
Barry believes that the keys to personal and professional success are understanding who you are, what you need to do to achieve success in your chosen field and where you have to be to take advantage of opportunities.
After completing his Ph.D. at the Royal School of Mines, London, Barry started his professional career as a geologist. He swiftly moved into management roles and thence investment banking; his career has taken him into the boardrooms of the World’s resources giants.
His 23 years as an investment banker specializing in the mining industry involved him in some extraordinary deals, particularly in his role as a founding executive director of a Canadian Bank in Australia.
Barry is the Chairman of the Foresight Management Group; his leadership, integrity, sense of humour and thoughtfulness ensures that Foresight’s Global Coaching grows professionally.
Barry enjoys spending time with his family, playing with his dogs and using tradesman-quality tools to make things.
Annabelle Bennett AO
No-one is an island, no-one is objective about themselves, no-one has all of the answers or knows all of the right questions.
Dr Annabelle Bennett AO is a highly qualified and respected former Australian Federal Court Judge and Scientist. Annabelle has held numerous roles as a mediator, arbitrator, Chancellor and former President of both Chief Executive Women and Australian Academy of Forensic Sciences. Annabelle was also an additional judge of the Supreme Court of the ACT, having previously practised as a Senior Counsel specialising in intellectual property. Other roles include Arbitrator for the Court of Arbitration for Sport, member of the Questacon Advisory Council and Member of the Advisory Board of the Faculty of Law of the Chinese University of Hong Kong.
Dr Bennett completed her BSc (Hons) and PhD in Biochemistry (the latter in the Faculty of Vet Science) at Sydney University and later obtained her law degree at the University of New South Wales. Her interest in biological sciences has led to membership of the Genetic Manipulation Advisory Committee, the Biotechnology Task Force, the Pharmacy Board of New South Wales and the Eastern Sydney Area Health Service.
As an Executive Coach, Annabelle enjoys the opportunity to engage with people, analyse problems and use her breadth of experience to work towards finding solutions. Her approach to coaching is to listen and apply any lens to the issue for discussion. Annabelle believes successful coaching requires a strong antennae, engagement and solid analysis.
Almost three decades have passed since the judge, who earned an Order of Australia medal in 2005, first embarked on her fortuitous legal career. It coincided with raising three “wonderful, self-motivated, successful” children with her husband, former Commonwealth solicitor-general and now barrister David Bennett, QC. They have three grandchildren. Annabelle enjoys exercising daily, wine, food and especially people!
Dr Sue Boyd
Each one of us is unique and the importance of coaching is to help others to achieve their goals, grow, make connections through their uniqueness and ultimately leave the world a better place.
Career diplomat Sue Boyd has spent 33 years serving Australia and she brings a portfolio of skills to her coaching assignments which include leadership, crisis management, media expertise, strategic planning and analysis, high-level representation, working in cross cultural environments, change management and team building.
An essential element of Sue’s impressive record as an Australian Ambassador, Consul General, High Commissioner and senior officer in Fiji, Nauru, Hong Kong, was linking government and the private sector in the development of Australian commercial interests. Sue has also worked in Africa and Latin America and her earlier experiences included teaching and journalism.
Heading diplomatic missions at times of international tension, and in a range of cross cultural settings called for highly developed leadership, management and negotiation skills as well as a sensitive understanding of the domestic Australian political environment. Sue played a key role internationally in assisting Australian businesses in the resources, financial and business services, aviation and shipping sectors and in infrastructure and social development.
Sue returned to Perth in 2003, joining Foresight’s Global Coaching in 2004, assisting executives n the resources, financial services, legal, utilities, environment, manufacturing and education sectors. Dr Sue Boyd is also Foresight’s Western Australian Chair.
Sue has non-executive director experience in a range of businesses in Australia and internationally, including manufacturing, education, volunteering and Aboriginal corporations.
Praised for her energy, tenacity, empathy, pioneering spirit and her self-confessed wicked sense of humour, Sue says she aims to discover and develop each client’s uniqueness to maximise their potential.
Sue speaks six languages and in her spare time pursues her interests in theatre, opera, film, literature, walking, swimming, good food and wine and convivial company.
“Coaching is about helping individuals achieve their potential”
Craig has worked in six countries, in eight different industries, in multinationals, joint venture businesses, medium-sized businesses and start-ups. With more than twenty years at CEO level, he has a significant breadth and depth of experience which he brings to his coaching.
Craig believes he has been fortunate to commence his career in very large corporations which provide great support and training, as well as access to a broad spectrum of resources. Craig was then able to leverage that grounding, knowledge and experience to undertake new challenges in growing new businesses in the IT and IT services, nutraceuticals, communications, healthcare and clean technology industries.
During his career, Craig was helped by many people to become a success; he has been an internal coach helping people improve their performance; at the same time he says that he has learned from every one of the people he helped. For him coaching is all about repaying those people who helped him by himself helping the next generation of business leaders.
Craig holds that the main keys to personal success are never stopping learning, and having integrity, values and balance. He also holds that people should have fun along the way. On his journey from sales and marketing through to regional management for NCR Corporation, followed by very senior roles within Telstra, and latterly as either Chairman and/or CEO of a series of 21st Century businesses, Craig has certainly had fun along the way, and has never stopped learning.
“I love helping to achieve outcomes that make a difference to a business, whether it be winning a major deal, implementing a major change program or helping a person perform at a level they have not imagined would have been possible.”
Craig is married has a son and a daughter. He likes to keep fit and healthy and loves to travel, which is good as his daughter lives in Texas.
Coaching helps to develop one’s ultimate potential, not by receiving advice, but by learning to grow, to make better decisions and to determine the best way forward.
Michael brings to his coaching the breadth of his business and transformational personal experiences, having worked in three industries, banking mainly with Citibank, the law with Freehills and technology with IBM. Michael has lived and worked in seven countries across four continents during his career. His experience has given him a strong global perspective that helps to set issues on a broader canvas.
After securing a banking license for Citibank in Australia, as Executive Chairman he led the Citibank team to become the most successful of the foreign bank entrants after the deregulation of the Australian banking market.
As IBM’s Vice President, Global Strategy for Growth Markets, based in Shanghai, he firstly led IBM’s growth strategies in the key emerging markets of China and India, and subsequently led the development of IBM’s long-term strategies for growth in the most important and dynamic emerging markets around the world, and the leveraging of their unique talent and innovation for IBM and its clients globally.
Between Citibank and IBM, Michael spent two years as EVP Operations in Westpac, followed by three years as the first Managing Director of Freehills; although he studied law at Cambridge University, he never practiced, so as the first non-lawyer to run Freehills with a mandate to turn a legal practice into a legal services business Michael learnt that to succeed one needs passion, dedication, focus, courage plus a lot of empathy.
Michael believes that you have to be constantly learning. He currently gets a real buzz out of seeing how the mind of an entrepreneur works, how they take decisions, and how the same world looks very different through the eyes of a millennial – admittedly Michael does hold a privileged position in this as he is the father of a very successful entrepreneur.
Michael is married with two daughters and a son; he and his wife have a passion for expeditionary travel to remote regions and to understand their culture, history and people. When he is not coaching, consulting or travelling, he loves to spend time with his 10 grandchildren!
“Success is the intersection of preparation and opportunity.”
After many years of professional service experience with a leading global professional services firm providing leadership both in Australia and internationally, also as a partner, Anthony Cipriano is now giving something back through his coaching.
Anthony has been a Western Australian and a National Lead Partner in Australia and worked internationally; he has an enviable track record in both strategic planning and in implementing those plans in critical situations quickly and profitably.
Anthony has substantial experience at the highest level, working on major national and multinational corporate transactions, focusing on matters of corporate governance, risk, strategic planning and positioning.
Anthony brings to his coaching a solid base in the fundamentals of business, a deep understanding of what works and what can go wrong, and what steps need to be taken to turn opportunity into success.
Justifiably proud of the growth and success of the professional practice that he lead over the last 10 years, Anthony focused on organic growth, growth by acquisition and recruitment of industry leaders into the practice.
Anthony says that the greatest buzz he had in leading teams was seeing the promotion and success of people within the teams and the knowledge that he helped contribute to their success.
Anthony is married with one child. He has a keen interest in AFL, cricket, fishing and horse racing. Anthony likes to keep fit and healthy, with a predilection for 100 kilometre charity walks!
People with determination and commitment succeed. They also need to be true to themselves and be prepared to make waves occasionally.
An experienced director and chairman, Michael is a Non-Executive Director and Chairman of the Audit Committee of Macquarie Group Limited. Other board appointments include membership of the Audit Committee of the Reserve Bank of Australia, Chair of Planet Ark Environmental Foundation and Director of The Belvoir Street Theatre Foundation. Michael is Chairman of the Commonwealth Government’s Financial Reporting Council and he is heavily engaged with the Institute of Company Directors as Chairman of the Reporting committee and as a State Councillor of the NSW State Council.
Michael has seen the benefits of coaching from both sides. “As a sponsor of many coaching clients, I saw people blossom and boost their self-confidence while coached, and saw how the outcomes of their coaching were sustained throughout their career.”
Michael Coleman, a senior audit partner with KPMG for more than 30 years, led KPMG’s risk and regulatory activities in Australia and the Asia Pacific region through the challenges of the global financial crisis and he knows the demands these can have on leadership.
As National Managing Partner for Risk and Regulation from 2002 to 2010, Michael was responsible for the processes dealing with client risk, professional conduct and compliance during a time of increasing regulatory requirements. His leadership of the firm’s activities included the successful integration of state-based assurance practices into a single national practice.
Michael concurrently with his National Managing Partner role was Regional Leader for Asia Pacific Quality and Risk Management from 2002-2011 and this role allowed him to “develop the listening skills needed to understand the nuances of different legal structures and cultures and to understand the other person’s point of view – the skills needed to build consensus between two sides of any debate.”
Michael has enjoyed the intellectual stimulus of working with organisations and people and has benefitted enormously from working with and encouraging people of all age groups, across a wide range of cultures.
Married to Anne with two adult children, Michael enjoys “improving his sailing skills” and observing the growing presence in the world of his four grandchildren.
With the right coaching and support, most people can surprise themselves and others with their achievements in life.
With more the thirty years of executive and leadership experience in financial services in Australia and internationally, Peter knows how to work with people to help them realise their potential, develop new skills and improve their performance.
As the Australian General Manager of Business Banking for the NAB, Peter led a team of more than 3,500 people at a time of significant industry transformation.
“Sustained business success requires cutting edge leadership – leaders who are self aware, open to learning, inspiring, motivating and, above all, trusted. Very few executives, no matter how talented, step into roles with all these skills and are fully equipped to deliver.”
Peter believes this is where executive coaching provides quantifiable value to clients and their organisations. “By assisting executives to rapidly accelerate their development, coaches ensure their clients challenge themselves and seek to discover their own performance potential. By maximising and leveraging a client’s own skills, they are able to build the performance of their people, their organisation and its resources.”
Eight years as head of the Private Wealth Management Business for Macquarie Bank reinforced this view. Peter attributes much of the successful growth of this business to the development of key executives through coaching.
“I was always fascinated by performance variances across business units in similar markets. It became clear to me early in my professional life that leadership was the critical factor in business performance and that one-on-one coaching provided the most effective key to unlocking a leader’s potential.”
Throughout his career, Peter has held numerous directorships on internal, external and joint venture boards.
Peter’s other passions in life includes his wife Trish, his daughters and a love of fitness. Peter is a keen marathon runner and uses this sport to keep fit and raise funds for charity. He also enjoys travel, reading, boating and one day hopes to write an international best-seller!
The keys to success are professional skills, hard work, self-discipline and good relationship skills. Ambition is an important element, but it needs to be melded with grace and humility. Coaching provides a framework for reinforcement and review of all of these elements.
With a thirty-year career in banking and finance, Harvey has seen the peaks and lows of market conditions in the finance sector.
As Chief Financial Officer for the West Australian-based Challenge Bank, Harvey had executive responsibility for the bank’s treasury, finance, corporate strategy and investor relations functions. He was also responsible for managing major equity and debt raisings in the Australian and international capital markets.
In addition to his operational banking experience, Harvey has extensive experience in managing key stakeholder relationships including institutional investors, industry bodies and government and regulatory authorities.
His personal resilience is built on the foundations of this experience. For Harvey coaching is a powerful tool in building his clients’ resilience. Harvey believes “a life lived well is a life that is physically, emotionally and spiritually healthy, and it is a life lived well in a range of contexts – personal, family, community and business.”
As a coach, he enables his clients to explore the various aspects of their life and develop frameworks for maintaining overall life health with a focus on achieving their business and personal goals.
Harvey’s experience as a director includes appointments as Chairman of Bankwest Limited and listed international education services provider, Navitas, and Verve Energy. Harvey is also International President of Hagar International, an international NGO working with women and children who are victims of severe human rights abuses, with a focus on personal and social rehabilitation as well as economic empowerment.
Harvey’s diverse experience has given him the ability to get across issues quickly and see the whole picture.
Harvey and his wife Heather have seven adult children and a growing brood of grandchildren. Harvey enjoys reading, music, photography and travel.
Coaching provides a chance to clarify your thoughts and develop arguments through open debate with someone on your side. This can result in more insight, greater creativity and better decisions.
Along with self-confidence, passion and resourcefulness in the face of adversity, the key component of success in business for Gareth Dando is integrity and respect.
“Integrity and respect always come into play in the long run,” says the physicist turned-venture capitalist. “They are essential in nurturing the relationships that turn a talented individual into a successful leader.”
These same qualities are necessary for a successful coaching experience. “In coaching it’s important to provide the assistance that you would benefit from if you were in their situation (even if it’s difficult),” says Gareth. “I love creating new solutions to problems that defy traditional methods. I also love debating these things with others, and the buzz that comes from improving your own ideas as a result.”
Smart, analytical, and a strong conceptual thinker, Gareth has an MBA from INSEAD and degrees in physics and mathematics from Oxford University and the University of Melbourne, respectively, all achieved at a very high level of distinction.
He is the co-founder of Southern Cross Venture Partners, a unique venture capital firm for early-stage Australian technology companies, linking them to Silicon Valley to build global businesses. Previously CEO of Uniseed, he also has a background in corporate strategy consulting across a variety of fields from consumer goods to telecommunications, as well as early experience in information system architecture design and implementation.
His international experience in large and small company environments brings to the coaching relationship strength in entrepreneurship as well as strategy and finance. “Entrepreneurship has traditionally been less often thought of as an essential skill in large organizations,” he says, “but in this climate, the need to create and seize new opportunities is just as critical as managing existing ones.”
Married with two daughters, Gareth enjoys snowboarding, running and bushwalking. He maintains an active interest in theoretical physics, and enjoys reading French.
Life balance, a sense of priorities as to what is important both personally and professionally, and a strong sense of self-awareness, are the keys to success for any executive.
The success David Garrard has found in his own career in equity capital markets is predicated on the very traits that make a good coach – strong people skills and the ability to listen. These traits have seen him in various roles with JP Morgan both here and overseas for over 24 years of his working life. David brings to the coaching relationship a deep knowledge of organisational dynamics and how they play out over time – through periods of significant change. “The coach’s role is to be a good listener,” he says, “and to provide feedback to help the client find the right answers.”
His career demonstrates his keen ability to adapt, grow, innovate and prosper in that one organisation. David was Managing Director, Head of Corporate Broking, JP Morgan (Sydney), where he worked on a broad range of advisory work including equity advice on capital raisings, mergers and acquisitions and market feedback to public-listed companies. As Head of Australian Equities and Derivatives, he improved departmental performance, established financial controls and introduced new business initiatives, achieving market share gains.
While Head of Sales at JP Morgan (London) in the early 1990s, he established the Edinburgh Conference, recognized by the Australian Investor Relations Association as the premier overseas investor forum for Australian companies. David was Chairman of Flemings Global Mining Group, building a highly professional and effective team from the businesses of Ord Minnett, Flemings and Fleming Martin, and is a member of JP Morgan Australia’s Advisory Council. He is married to Sheila and has three children and enjoys tennis, golf, skiing, surfing, music, reading and wine.
Dr Andrea Hull AO
It gives me enormous satisfaction to see the right people in the right place, with the opportunity to use their initiative and their energy to achieve what they set out to.
As a CEO for 21 years, Andrea Hull understands the complexities and bottom-line accountability of life at the top.
Having held CEO positions in government and at the Victorian College of the Arts, and as a Director of the Australia Council she is regarded as a creative visionary who has led Australian cultural institutions to national and international prominence, nurturing creative talent while using her business strategy acumen to deliver long-term results.
At the Victorian College of the Arts Andrea drove a comprehensive modernisation program including people management and development, administration, and infrastructure.
Key to her distinguished career is her understanding of the difference between leadership and management and the need for the leader to set the vision, and the strategy to achieve it.
As a coach, Andrea believes clarity about goals and the capacity to deliver them effectively are critical to success. “Coaching offers an opportunity to nurture, challenge and extend possibilities to assist clients in achieving new insights and fulfilling their potential.”
“Anyone in or in pursuit of a leadership role can benefit from a space where ideas, problems and issues can be raised and thoughtfully discussed and challenged in a confidential context.”
Andrea now brings her skills as a creative and strategic thinker to the boards of a number of Australia’s largest and most successful cultural and health organisations, including the National Museum of Australia, the National Gallery of Victoria and the Florey Neuroscience Institute.
Andrea continues to work as an international adviser in the diverse fields of education, trade, health, urban renewal and tourism.
In 2003, Andrea was honoured with an appointment as Officer in the Order of Australia for services to the arts, arts education and cultural policy. In 2004, the Committee for Melbourne awarded her the Melbourne Achiever’s Award.
Married with a daughter, and a passionate arts and music fan, Andrea is relishing ‘Act 3’ of her career and enjoys hiking, reading and travel.
Having achieved a number of personal goals in my career, my goal now is to help others achieve theirs.
Michael Iwaniw has four decades of experience in the Australian grain industry as CEO of the Australia Barley Board. He led the privatisation of the business in 1999 and then as AVG Grain grew the business from a small base to an ASX 100 company. Michael played a significant role in orchestrating the merger between ABB Grain, AusBulk Ltd and United Grower Holdings Ltd in 2004, creating one of Australia’s largest agribusinesses, with annual revenue of more than $2 billion.
For Michael, a key factor of a successful business career is identifying opportunities and accepting responsibility for their implementation. “One of the things I’m most proud of throughout my career is creating a work environment where people wanted to come to work. That experience was invaluable to an executive leading an organisation through significant change.”
“An executive’s life can be isolated coaching provides the opportunity to discuss issues and new ways of approaching them.”
As a coach, Michael encourages his clients to identify solutions and motivates and supports them as they implement strategies and try new initiatives.
Michael is an experienced non-executive director in Australia and internationally. His appointments have included the Hamburg-based Toepfer Grain International, one of the biggest international grain trading companies, Egypt-based Five Star Flour Mill and the Australian Bulk Alliance responsible for operating the grain facilities at the Port of Melbourne and at eight regional centres.
The son of Ukrainian parents who arrived in Australia in 1948, Michael’s contribution to the Australian grain industry was acknowledged in 2008 when he was named the NAB Agribusiness Leader of the Year.
Married with four adult children and three grandchildren, Michael is an avid AFL fan who enjoys following the highs and lows each season of his Adelaide Crows. Outside of footy season he enjoys gardening, getting away to the beach and watching test cricket.
Coaching is an investment in realising your ultimate potential.
As Managing Director of Johnson and Johnson Pacific for 19 years, Max Johnston developed a team of people anda culture that proved to him the only true difference in a company’s performance is the quality and determination of its people.
With Johnson and Johnson and in senior executive roles at Unilever and United Distillers, Max gained invaluable experience leading businesses in Australia, throughout the Asia Pacific, Europe and Africa.
It’s this experience that has taught Max that “relationships are the most important asset anyone will ever have. Building solid, trusting and productive relationships is the foundation of everything else we accomplish.”
Max believes everyone who wants to implement positive change needs some form of coach to stay on track. “This is especially true where the person is under multiple pressures, the challenges are significant or the change task is not clear.”
Max’s board appointments include Granite Holdings and the Photon Group. Max has also held several prominent industry roles, including as a past President of ACCORD Australasia Limited and former Vice Chairman of the Australian Food and Grocery Council.
As Max says “in the first phase of my career I was lucky to work for great companies in an era when long-term senior executives had sufficient tenure and time in their roles to mentor the next generation of executives coming through. They were the coaches.
“In the second phase of my career, running companies, I was privileged to work with great people who proved that the only true difference in a company’s performance is the quality and determination of its people.
“Now in the third phase of my career, I get enormous pleasure through coaching by providing an opportunity for reflection and a confidential sounding board for my clients.
“The three companies I spent my career with, all shared a common value of doing the ‘right thing’ and managing for the long term. Some 40 years of living this philosophy allows you to clearly separate the real issues from the noise and equips you with a strong inner compass to help clients navigate the way forward.”
Married to Michelle with two daughters, Max is passionate about the land and enjoys working on his cattle farm.
Those who succeed not only have a clear sense of what they are about and are relentless in pursuing their goals, they also build teams of involved and motivated people to leverage their own capabilities.
A common thread in Andrew’s career has been his ability to re-create businesses to ensure their survival and success in an ever-changing marketplace.
An engineer with more than 40 years’ experience as a business leader in a broad range of manufacturing and distribution industries, Andrew has been a driving force in reinventing corporate cultures and financial results.
Andrew’s experience includes Chief Executive and Managing Director roles with a particular focus on achieving business turnaround and significant cultural change.
Andrew developed and implemented innovative strategies to address technological changes in the market and overcome the complacency of market leadership.
Andrew says the challenge of re-creating companies requires a quick appreciation of the whole business environment, thorough analysis, coupled with flexibility and innovation in developing strategies and solutions.
It’s this enquiring mind and extensive experience Andrew brings to his coaching. He believes coaching offers clients the opportunity to develop new capabilities and hone existing skills to enable a fresh attack on previously intractable issues and tackle new challenges with confidence.
Andrew draws on his creativity, empathy, energy and diagnostic skills to help his clients take on challenges that may seem daunting, and succeed.
Andrew is a member of the New South Wales Manufacturing Council and has served on the boards of the Australian Gas Association and the Federal Government Enterprise Connect Board.
Married to Libby, Andrew enjoys sailing, surfing and the odd game of poorly executed tennis. He and Libby enjoy travel with friends and spending time with their adult sons and growing tribe of grandchildren.
I see coaching as an extension of the strong experience I have had developing people and supporting emerging leadership strengths.
For Jim, “in a world where change is the accepted norm, business leaders need to continually adapt and develop. We can all benefit by seeing issues through other people’s eyes. Coaching is a dialogue where experience meets reality”.
Jim believes that the keys to executive coaching are to listen effectively, analyse quickly, and communicate concisely within a framework of enthusiasm, energy, optimism and flexibility.
A proven business and relationship builder, Jim has spent more than 30 years managing and leading major multinational corporations in Australia and the Asia-Pacific region. The companies include the Foster’s Group, where he was Managing Director Foster’s Asia and Managing Director Carlton & United Breweries, and Kraft Foods, where he was President (Asia Pacific) based in Hong Kong.
As a seasoned senior business executive with extensive experience in fast moving consumer goods, he has proven capabilities in successfully guiding organisations through strategic change. Jim has a strong track record in people management and developing new and emerging talent. Jim offers invaluable assistance to executives seeking first-rate results.
“To succeed, you need to aim high.”
Currently, Jim is a Non Executive Director of a number of ASX listed public companies, including JB Hi Fi Ltd, where he spent two years as Chairman. In addition, he is Chairman of a private investment company and serves, or has served, on the Governing Board of a number of charities and sporting organizations in Melbourne.
Married with three children, James enjoys golf, reading and snow-skiing.
My approach to coaching is to assist others to meet goals by living according to their guiding beliefs and values.
“People want to succeed in life but are limited in the level of their success by issues they cannot deal with alone,” says Adrian Kloeden. “An experienced person with coaching skills can help them succeed at a higher level than they could achieve alone.”
Adrian is a Chairman and Director of several businesses and
Council Member and former Deputy Chancellor of Deakin University.
“I see coaching in the same way as I see my chairman and
director roles, to assist executives and their organizations to perform to high levels.”
Coaching developed organically for Adrian, growing out of the
personal transformations he made in his career that traversed the fields of forestry, agribusiness, packaging manufacture, retail, intellectual property and government business enterprises.
“I recognised the vital role of colleagues and others in generating exceptional performance and so committed myself to assisting others to achieve their potential,” he says. “Senior business people noticed my approach and asked me to assist challenged CEOs achieve their potential.”
For Adrian, the foundation of personal and professional success comes from having a strong set of values and a sense of your own definition of success. “Long and short term goals are also required to enable you to deliver on that success. You need to be closely connected to people who are part of your aspirations and who can guide and assist you in the pursuit of your goals.”
The successful executive has a “sense of optimism, resilience and adventure in the pursuit of new opportunities”.
Married to Judy with three children, they enjoy bike riding, travel, opera, ballet and cooking.
“We all have our blind spots. Coaching is about listening and holding up a mirror to help someone find their own path to becoming more effective and successful”
After sixteen years in senior roles with major commercial and investment banks, followed by nineteen years at NSW Treasury Corporation, with the last ten as Chief Executive, Stephen Knight is a successful and respected professional within the Australian finance industry. He sees himself as being very fortunate to have been an integral player within the industry during a period of immense and dynamic change.
Stephen’s experience across both the private and public sectors gives him a unique perspective on what drives people. The need for balanced views, the importance of listening and the value of personal development resonate strongly with him.
Stephen owes his success to his collaborative leadership style, his seeking solutions through teamwork rather than conflict and above all through listening, listening and listening!
Stephen holds that the main keys to personal success are integrity, values and balance. He says “People who succeed typically have a strong personal compass. They must of course have ability and work hard, and usually a talent for cutting through complexity and ambiguity to provide clear and seemingly simple strategies and messaging”.
“I love seeing businesses and people grow, and being a contributor to that story. Values alignment is hugely important to me, and became more so as my career progressed.”
Stephen gets great satisfaction from leading a successful strategy, the human interaction and continuous learning aspects of business, the development of people and most of all from witnessing the success of the people he has developed.
Stephen has been involved with a number of not-for-profit organisations and industry associations during his career, including the Art Gallery of NSW, Surf Lifesaving Foundation of Australia, CEDA, the Financial Services Council and the Australian Financial Markets Association. He is currently a Non-Executive Director of OneVue Group, a member of the Advisory Board of the Australian Office of Financial Management, and a Non-Executive Director of the Sydney Financial Forum and the Primary Ethics Future Trust.
Stephen is married with one daughter. He swims in the surf every day, goes to the gym, plays golf and is an occasional snowboarder. A lover of wine and music, Stephen also is a fan of cryptic crosswords going so far as to be a regular compiler of crosswords for online publications and magazines.
Arguably everyone would benefit from having a coach. Having an experienced, considered, grounded and independent confidant would benefit many.
Stephen Langsford’s specific expertise is in technology start-ups, internet and disruptive business models. His extensive executive career has spanned industries in accounting, technology and financial analysis.
Stephen was the Executive Chairman and Founder of Quickflix, a home entertainment business specialising in the delivery of online movie entertainment. Quickflix was a leader in the emerging IPTV sector in Australia and New Zealand. Stephen drove the business planning, strategic partnerships with major retail brands, licencing with major Hollywood studios, business development and capital raising.
Stephen was also the Chairman and Founder of Change Corporation, a technology consultancy, where he oversaw an aggressive growth strategy and ultimate successful vend and exit. The business provided consultancy, technology delivery with key competencies in business strategy and planning, enterprise architecture, systems integration, process and change management and the application of leading edge information technologies. He grew the business to over 100 staff which was honoured with a Deloitte Fast 50 growth company award.
Stephen is now a highly experienced Non-Executive Director using his executive experience to enrich his coaching clients, providing mission, drive and purpose during all phases of a company lifecycle.
Stephen believes a good Executive Coach is engaged, forthright and enquiring. They have empathy, a sense of humour and act with equanimity. These qualities manifest in asking the right questions.
Married with two children, Stephen enjoys an active life including tennis, swimming, running and kayaking. His passions also include hiking and trekking, current affairs, reading, movies and cooking.
“I know from my personal experience as a CEO on four continents that coaching delivered well can not only improve the performance of organisations but also benefit individuals tremendously.”
Trevor Matthews’ wide international and local experience, along with his genuine interest in people and passion for the customer, enables him to be an effective and enthusiastic coach. He has recently moved back to Australia after a very successful and fulfilling global executive career and is now enjoying the stimulation of a number of non-executive director roles.
Trevor has extensive financial services experience in Australia, Canada, Japan and the UK. He was previously an Executive Director of Aviva, in charge of their UK businesses and prior to that Group Chief Executive Officer of Friends Provident.
Trevor has also held Chief Executive positions with Standard Life, UK, Manulife Financial in Japan and Canada and Legal & General in Australia. In addition he ran National Australia Bank’s retail financial services business in the late nineties.
Trevor has served as a Commissioner for the UK Commission for Employment and Skills, Chairman of the Financial Skills Partnership in the UK, President of the Chartered Insurance Institute and President of the Institute of Actuaries of Australia.
Trevor holds an MA in Actuarial Studies and is a Fellow of the Institute of Actuaries in both Australia and the UK. Happily married to an actuary, Trevor has three children, enjoys travel, music, reading and watching his children’s weekend sport.
David Miles AM
Executive coaching is such a powerful way to unlock hidden potential
David is a lawyer whose distinguished career has spanned three key areas of interest: law, business and the community.
Following ten years as Managing Partner of the Melbourne law firm Maddocks, David was appointed Chief Executive Officer and Managing Partner of the national law firm Corrs Chambers Westgarth. In this capacity he successfully restructured the partnership bringing together 120 partners in five major Australian offices to fully integrate the firm. As well as establishing the Australian business with a focus on building the brand, business development, marketing initiatives and people, David guided Corrs’ international affiliations.
Experience in the law extended to Presidency of the Law Council of Australia, (David was elected to this position in 1991), which involved liaison, both nationally and internationally, with state and federal governments on legal and community issues. He has also served on a number of councils and foundations including as the Australian representative on the Council of the International Bar Association.
“I have worked alongside professional, political and business leaders and learnt some valuable lessons along the way which I am happy to share”. For David, the essential qualities of a successful coach are honesty, integrity, listening skills, experience and the willingness to share delight in the success of others.
Today, David’s present broad business interests include chairing the Federal Government’s Innovation Australia Board, Uniseed Management Pty Ltd, a joint venture of the Universities of Queensland, Melbourne and New South Wales to provide pre-seed capital for the commercialisation of research conducted within the Universities and LegalSuper, the superannuation fund for the legal profession; Deputy Co-chairman of the Committee for Melbourne and membership of the Council of the Australian National University.
David is married with three children and is working on reducing his golf handicap to single figures.
I think coaching is one of the keys to improvement. It is impossible to ‘self-coach’ at elite level in sport. It’s not too much of a stretch to believe the same to be true of business.
After establishing a successful film production company in his twenties, Justin became one of Australia’s first internet executives.
Justin’s executive appointments include senior roles in telecommunications, marketing and media. From 2002 to 2010 he was Group Managing Director of Telstra’s broadband and media businesses, and headed up Telstra’s BigPond new media businesses in China. He is also the former Chief Executive Officer of OzEmail and the Microsoft Network in Australia.
It’s this experience Justin brings to his coaching, providing his clients “an authentic and hard-won view of how to succeed in an ever faster world.”
As head of BigPond Broadband Justin turned the business from an ISP with declining market share in 2002, to an example of how a large telecommunications company can successfully compete in the market, significantly increasing its market share while improving profitability.
For Justin, the people who succeed in business, sport or personal life are able to listen, incorporate new ways of doing things and endure the discomfort of changing bad habits to better ones. “Succeeding always requires an ability or willingness to get out of the comfort zone and into a difficult transition zone which may lead to greater performance,” he says.
Justin is Chairman of NetComm Wireless Ltd, and a Director of Tabcorp Holdings and Members Equity (ME) Bank. He also is chairman of the National Basketball League, a board member of Basketball Australia and Deputy Chair of the Sydney Children’s Hospital Foundation.
Justin is married with five children and is a competitive Masters rower. Justin plays guitar “badly” most days and is currently writing a historical novel set during the Napoleonic Wars.
I’ve had stakeholders wanting my blood and later applauding the results. You can’t buy that experience. I want to give that experience back as a coach and help others who are going on similar journeys.
When he was managing director and chief executive officer of AMP, the iconic financial services company went through an intense and lengthy period of crisis. Andrew made the tough decisions needed to turn it around, stabilized the company and set it up for strong, profitable growth.
“You learn a lot more from the tough times than you’ll ever learn when you’re in cruise control,” he says. “You learn about yourself, your values, beliefs and capacities.” Andrew groomed his successor and handed over to him when he was judged by the Board to be ready to take on the role. Now Andrew values coaching as the perfect means of sharing his experiences.
But getting a coach isn’t for everyone, cautions Andrew.
“To benefit from coaching, you have to truly know you want to improve. You’ve got to believe you can benefit from the wisdom and experience of another person.”
For Andrew, the key to success is the ability to know when you are not progressing and to have the courage to make real change.
“Humility is essential. Without it, people can easily lose their perspective and listen to what they want to hear rather than what they need to hear.”
“You also need a goal, a cause to strive for. Otherwise, how can you truly achieve your full potential?”
Andrew admits his own drive for success “borders on perfectionism”, which he has had to manage to prevent it becoming obsessive. But that spark and energy have to be there for success to be possible. “It helps me focus and strive for better and better outcomes,” he says.
Andrew is married to Marilu and they have four children and two dogs. He enjoys playing tennis and golf.
If leadership starts with purpose and direction, then coaching provides a compass. Dialogue with a coach helps leaders test their instincts and build new personal techniques to traverse challenging terrain.
Chloe Munro is an experienced chair, non-executive director and chief executive with a track record of delivery in both the public and private sectors. With particular expertise in energy, climate change, infrastructure and natural resource markets, Chloe looks to a future that creates value by bridging diverse disciplines from corporate finance and behavioural economics to science and engineering. Chloe brings a fierce intellect to her work and also real human warmth. She knows all about taking personal risk and building resilience to ride through reversals and reach new goals. In Chloe’s view, leaders have a bias to optimism and to action. This must be tempered by a keen appreciation of the facts and where to find them.
Coming from the UK via New Zealand, Chloe first made her mark in Australia driving reforms in energy, superannuation, insurance and sustainable development of natural resources for the Victorian State Government. Returning to the private sector as an Executive Director at Telstra, Chloe traversed several roles spanning corporate and operational business units from human resources to IT. She played a significant part in the rollout of multi-billion dollar investments and in change leadership around the customer experience.
Chloe’s later roles focussed on establishing the culture and processes of new and changing organisations. Chloe was a non-executive director or equivalent and independent Chair of several organisations in energy and water at a time of great strategic change in both industries.
Chloe stepped away from this portfolio to become the inaugural Executive Chair of the Clean Energy Regulator, the independent statutory authority established to administer key pieces of Australia’s climate change legislation. Chloe successfully led the agency through start up and several major policy transitions to become an expert and trusted institution that delivered measurable results. Regarded by staff as an inspiring leader, Chloe is respected by government and industry alike for her achievements in this term of office.
This was reflected in Chloe’s appointment as a member of the expert panel review into the Future Security of the National Electricity Market, also known as “The Finkel Review”.
With a Master of Business Administration (Distinction) from Westminster University and Master of Arts with honours (Mathematics and Philosophy) from University of Cambridge, Chloe was awarded the Australian Centenary Medal for outstanding service to public administration. Chloe is also a fellow of the Institute of Public Affairs Australia and of the Academy of Technology and Engineering.
Chloe finds balance in her life through tending her garden and her love of the visual and performing arts. She is privileged to be Chair of Lucy Guerin Inc, a renowned contemporary dance company and is slowly building a collection of works by Australia’s most innovative glass artists.
Making a difference to someone else’s career is a rewarding experience.
David Nott brings to his coaching a solid base in the fundamentals of business, a deep understanding of what works and what can go awry, and what steps need to be taken to turn potential into success.
David served for almost 30 years as a partner with a leading global professional services firm providing leadership in Australia and internationally and is now giving something back through his coaching, believing that there is no substitute for learning from someone who has been there before you.
David has been a National Managing Partner in Australia and internationally; he has an enviable track record in both strategic planning and in implementing those plans in critical situations quickly and profitably.
David has substantial experience at the highest level acting as an independent investigating accountant, reporting on capital markets transactions including IPO’s, schemes of arrangement and mergers and acquisitions.
David is justifiably proud of the growth and success of the Transaction Services Division where he was the National Managing Partner and is currently a non-executive director of the Sydney Children’s Hospital Network and Chairman of the Audit Committee of Southern NSW Local Health District.
David is married with two adult children and five grandchildren. He is a keen sailor and hobby farmer who enjoys reading and travelling abroad.
The sporting arena clearly demonstrates the performance enhancement coaches provide. No world-class athlete or team will venture on to the playing field without a professional coach. The contest for individual success in business is no less intense than in elite sport.
For Wayne Osborn a leader’s only currency is his or her reputation. With almost 40 years’ experience in a variety of roles in resources, manufacturing and international business, coaching provides an opportunity for him to share his knowledge and experience with clients so they can build their reputation without necessarily going through the same learning curve.
As Chairman and Managing Director of integrated bauxite mining, alumina refining and aluminium smelting company Alcoa of Australia Ltd until 2008, Wayne says he always liked new horizons, challenges and working outside of his comfort zone. “Life is more exciting when there is some level of tension or stress to work through.”
Wayne joined Alcoa in 1979 and worked in a variety of roles and locations across the Australian business, including responsibility for Alcoa’s Asia Pacific operations in China, Japan and Korea prior to being appointed Managing Director in 2001.
“Working with a broad range of senior executives from a variety of cultures has always been the most personally rewarding aspect of my career. I have strong interest and pleasure in seeing the careers of others grow and prosper. Particularly when it takes them beyond the boundaries they thought possible.”
In business, Wayne believes the keys to success are an inquiring mind, the ability to adapt to changing circumstances and a drive for achievement rather than just long hours. “Coaching can be of enormous benefit in validating or encouraging a particular strategy or, alternately, providing a counterpoint or point of view that had not previously been considered.”
Wayne’s board commitments have included Leighton Holdings and Wesfarmers Ltd and Thiess Pty Ltd, Chairman of the Australian Institute of Marine Science and a trustee of the Western Australian Museum.
Married with two adult children and two young grandchildren, Wayne has an interest in whale conservation and wildlife photography. Wayne and wife Pam have photographed more than 700 humpback whales for a research catalogue and he is an International Fellow of the New York based Explorers club.
To succeed requires both energy and resilience. Successful people learn from failure and have a strong sense of vision and the bigger picture.
John’s career has been defined by his leadership and enhancing the approach of management to shareholders and other key stakeholders. This experience gives John an understanding of how managers can lose sight of the bigger picture in the often frantic life within an organisation.
With more than 29 years’ leadership experience in funds management and equities research, including five years as an executive director of a major stockbroker and investment bank, John Parker has a strong appreciation of the organisational challenges and dynamics of corporate life.
In 2003, John founded a funds management business and successfully jointly managed an Australian equities fund until May 2010.
It’s these skills, along with his strong communication, energy and empathy that John brings to his coaching.
“Coaching is an investment in executives who are highly valued by their organisation. By providing executives with the tools to reflect and think differently about strategies and priorities and through thoughtful questioning, that in itself leads to ‘the answers’, executives become more confident and ultimately better performers.”
John’s executive experience includes roles as non-executive director of listed investment company Gowing Bros Limited and Chair of its audit committee and as Joint Managing Director of funds management company GoldPark Asset Management and Director of County Natwest Securities.
Married to Sally since 1986, John has two sons and enjoys reading, surfing, skiing, fly-fishing, bush walking, photography and music.
Geoffrey sees his new role as shortening the business learning curve for his clients and helping them grow into more confident, powerful and visionary people who embrace change.
Once an elite hockey player and coach, Geoffrey has applied his sporting prowess to Senior Executive coaching, helping clients to develop their team skills, learn new tactics, be on the ball and play the corporate game as best they can.
An adept problem solver and trouble shooter and a highly experienced executive, strategist and marketer, Geoffrey sees his new role as shortening the business learning curve for his clients and helping them grow into more confident, powerful and visionary people who embrace change.
For Geoffrey, the key to this “gentle repackaging” of individuals and successful team efforts is treating others in business and life generally as they would expect to be treated themselves. The result for each of his clients is a strong game plan, clear goals, scores on the board and a higher level of emotional empathy for team mates and other players which is often lacking in the field of commerce.
Geoffrey’s own training in business has seen him lead both small and large teams of people at all levels of management in the private and public sectors here in Australia and also in Asia and the USA. His forte in business, particularly in the retail sector, was taking the helm at a new company and turning the ink on the budget sheets from red to black.
His career has included top level positions at David Jones, John Martin Retailers, The TAB, Wilton International and the Retail Planning Associates of Australia. He has also helped manage major international sporting events, boasts board experience with more than a dozen sporting, cultural and business groups, and is involved in various community activities including fundraising for the Olympic Games.
Married with three adult children, Geoffrey still enjoys sport, today preferring to walk, cycle, go to the gym and play golf and tennis as well as watch major international sporting events. He is also interested in art, gardening and travel.
Dr Ian Pollard
Coaching to me is a source of considerable fun and professional satisfaction as well as a great learning experience. It's essential that you have fun while you grow.
An actuary by profession, a Rhodes Scholar and the author of a number of books on corporate finance, Ian believes everyone has substantial untapped potential and his objective is to see that potential unleashed and bear fruit in all his clients, which is the subject of his last book “Investing in Your Life”.
For Ian, everybody is different so every coaching assignment is treated as special and individual, with no preconceived formulas or approaches. Seeing his clients achieve their goals and have fun along the way provides Ian with enormous pleasure. Ian brings to his coaching assignments expertise in corporate governance, strategic development, business planning and capital allocation derived from over 30 years experience in executive, non-executive and corporate advisory roles. Ian’s career in the financial services sector has been particularly diverse, with roles as an advisor to many institutions in strategic and technical matters and as a non-executive director of several financial institutions.
From 1977 to 1987, Dr Ian Pollard rose through the ranks to become Managing Director of investment bank, Development Finance Corporation. In 1984, he founded the investment company, Development Capital of Australia (DCA) of which he was Managing Director from 1989 to 1998. During this time, Ian developed an important and effective role as a coach to the chief executives of the ‘portfolio companies’.
Ian is currently Chairman or a Director of a number of substantial public companies. Married with three children, Ian is a keen tennis player and was once a member of the Australian Davis Cup squad. His interests include languages, sport, travel and family pets.
Coaching engenders the freedom for open and unbiased discussion on problems and issues, allowing you to draw on experiences gained over a long career.
A beautifully shaped long shot into a golf green is always a great buzz,” says John Randall.
It is achievement that comes after considerable effort and hard work that holds the greatest reward for this company director and former chairman and CEO.
Solid, cornerstone values are the key to anyone’s success – learning, smart working, integrity, trust and faith in colleagues and strong family support. But too often executives have “no means of securing objective support from within the employer environment,” he says.
Coaching creates an environment external to the work and family environment, opening the door to objective advice that can provide effective and practical solutions.
With extensive international experience – from the Bahamas to the US, across Asia and South America to PNG – John is adaptable to fundamentally different environments and situations. In coaching, John targets the core issues confronting a client and he develops innovative solutions that aim – like that perfect golf shot – toward that achievement of their long term goals.
John was a Director of P&O Australia for eight years, and Chairman and CEO of P&O Cold Logistics, a corporation with $600m in turnover, over 2700 employees and 58 warehouse distribution centres in Australia, New Zealand, the USA and Argentina.
At key moments, John grew his career by growing the companies he worked for. He advanced through various divisions and subsidiaries of the P&O group over 25 years, from P&O Ports Marketing Director and various other senior positions to the top of P&O Cold Logistics, where he took a company with growth at a three year standstill and delivered expansion organically and through acquisition.
A member of the Associated Chartered Institute of Secretaries and a Fellow of the Australian Institute of Management, he is currently a non-executive director of Corporate Express Australia and The Pure Logistics Group (unlisted.) He’s been married to wife Christine for over 40 years, is a wine collector, grandfather, avid follower of sports all over the work, community activist, and yes, a golfer.
“Coaching is a relationship of mutual trust and respect; the opportunity for a client to work with a coach who has their interests and well-being upper most.”
Jenni Smith is an accomplished international listed company Group Executive with extensive M&A and divestment experience in highly regulated financial services, telecommunications, and broadcasting sectors in Sydney, Hong Kong and London. Most recently global responsibility for people and communications functions across 47 countries and over 17,000 people.
Jenni possesses a deep understanding of listing requirements, regulatory approval processes and reputation management. Her expertise includes leading significant at-risk remuneration reforms, has extensive stakeholder engagement experience with proxy advisors and key investors.
Specifically, a track record of working productively with Chairmen on CEO succession, executive team and Board renewal. Developed significant expertise in driving talent identification and development to build breadth and depth of succession pools. Experienced in delivering internal and external multi-channelled communication strategies to drive stakeholder engagement. Led the creation of a customer value proposition to align all global divisions to a single brand.
Whilst driven to succeed, Jenni knows the importance of making the best of opportunities, having fun, staying grounded and building trusting relationships that stand the test of time.
Jenni believes a successful Executive Coach must listen, hear what is being said, encourage and support when times are tough and to challenge without judging.
Jenni’s extensive experience has included supporting senior leaders through significant complex transformations, working with global organisations with challenging cultures. Jenni has significant understanding of how organisations operate, grow, make decisions and deal with rapid rates of change and disruption.
Jenni’s empathy and understanding with executives offers her coaching clients support on a wide range of issues, appreciating the challenges of tackling global and local initiatives in complex environments.
Jenni enjoys a life where exercise and good health are a must; live sport and music are energizing; and experimenting in the kitchen is always interesting!
John Stanhope AM
“My career has been from bottom up to senior executive in a large corporation, and now as a non-executive director on a number of Boards. This represents 48 years of experience of being coached, being a coach and being experienced in many different and changing environments”
John Stanhope AM brings to his coaching his vast experience, his ability to identify styles and behaviours, and his ability to identify the modification and realignment needed for success.
As Director, Finance from 1995 to 2003, and then Chief Financial Officer and Group Managing Director, Finance & Administration from 2003 to 2011, John was an integral part of the privatisation of Telstra and its subsequent transformation from Government-owned utility to telecommunications giant. John was a change agent in an organisation that went through continual change.
For John, the keys to personal and professional success are integrity, honesty, transparency, humility and vision.
John’s Directorships include Chairman of Australia Post and a Director and Chair of the Audit and Compliance Committee of AGL Energy. He is also Chairman of the Melbourne International Jazz Festival, a Director of the Bionics Institute, and a Director/Member of the Deakin University Council.
John is married with three children; he is actively engaged with the Geelong Cats AFL Club, and finds the time to play golf and tennis, swim and play the drums.
A Coach brings independence and outside opinions to stimulate identification of important issues and to learn how to react and deal with these circumstances. Almost everyone can benefit from a Coach.
Don Taylor’s extensive Executive career commenced as an Audit and Taxation Manager whilst qualifying as a Chartered Accountant. Over many years, Don has honed his skills and experience to be the incredibly well respected Director for 14 years and Chairman of GrainCorp for over 11 years. Under Don’s watch GrainCorp expanded significantly, both in Australia and internationally, and is now the world’s fourth largest malt producer and the nation’s largest vegetable oil processor. Until recently it was also the nation’s biggest producer of edible flours.
Don was also formerly Executive Chairman of Grainco Australia Limited, Director of Forest Enterprises Australia Limited and Chairman of Carrington Cotton Limited.
Don believes coaching provides an opportunity to work with talented people and help them develop their talents to the fullest extent. The benefits are multifaceted, firstly seeing people develop and improve their skills and secondly, working with talented people provides a continual opportunity to stay current and also learn new skills.
Asked how Don’s career has benefited his role as a Coach, Don replied “I have both coached and been coached, so I have had the opportunity to see both sides. Coaching challenges you to find the appropriate way to influence the client and as everyone is different, every client provides a different experience.”
Don’s approach to coaching is to build trust and understand all the factors that influence a person’s performance and capabilities. Keep focussed on those issues that can make a real difference, simple and structured.
Married with three children, Don is an avid watcher of almost any sporting event and all forms of football. Whilst managing the family property is south western Queensland, Don has flown his own plane, enjoys travelling, seeing new cultures and is a keen gardener.
Throughout my career I have learnt to listen, to delve, ask questions and help people see more than one perspective of any situation.
Sue Thomas knows how and when to take a risk. It is this skill combined with her inquiring mind and entrepreneurial shrewdness that saw her build a start-up investment and superannuation company to a successful organisation with 140 staff and investments of more than $1.7 billion.
A founder and Chief Executive Officer of FlexiPlan Australia, Sue saw an opportunity in the financial services market and developed and implemented a strategy to build the company into one of Australia’s fastest growing master trusts.
Sue sold Flexiplan Australia to the National Australia Bank in 1999, where it still operates under the MLC/NAB banner as MasterKey Custom.
Sue’s legal background has also given her the ability to absorb complex information, identify the key issues, analyse risks and decide on the best solution.
She has knowledge of the issues and challenges in the resource industry, internationally and particularly in Western Australia and she is a strategic problem solver, particularly in the development of IT solutions within complex organisations.
For Sue, “coaching is a process, building a client’s ability to use a new perspective, develop their insight and build a personal toolkit of skills to assist them in resolving issues.
“In my career I saw senior executives who were technically brilliant and just needed an opportunity and a space to develop a broad range of leadership and managerial strengths. Coaching provides that opportunity.”
As a coach, Sue is pragmatic, straight forward and honest. She uses her naturally inquisitive nature to challenge her clients to explore ideas, options and solutions.
Sue derives great satisfaction from seeing her clients achieve outcomes they didn’t know were possible.
An experienced company director, Sue’s board experience includes appointments to Landgate, Western Australia’s primary source of land information and geographic data and an essential service to maximise Western Australia’s resource boom, Clearview Wealth and a director of the not-for-profit Hunger Project’s Western Australian development board.
Sue is mother to three adult children and enjoys competitive tennis and has competed in the national Master’s Competition. She also enjoys the physical challenge of competing in Western Australia’s iconic Rottnest Channel Swim.
It is clear to me that the beliefs and values on which I have built my life and career experiences were hugely influenced by one or two coaches, who were kind enough or encouraged to lend a timely hand. I very much want to use this experience to help others fulfill their true potential.
Paul’s global executive experience includes CEO APAC & Middle East for Capgemini where he was responsible for 9,000 staff across all of Capgemini’s global disciplines – consulting, technology and outsourcing. A lot of Paul’s time was spent establishing, building and transforming country practices to align with the digital acceleration in the market.
Paul’s career allows him to bring a wide perspective to his coaching: “I think having the opportunity to work in industry as a line manager on the shop floor to then drive intense project environments and subsequently run huge multicultural/next generation teams has been a great learning experience. Operating in a 44 country, matrix model of country, industry and offerings certainly teaches you how to find the right stakeholders and arguments to make things happen.”
Paul’s approach to his coaching reflects his career experience: “My approach is to develop people, who firstly must sincerely want to improve, from typically outstanding technical individuals to executive leaders and then match their talents with the right opportunities. I have found that one of the most frequent barriers to personal growth is to miss the bigger picture or context and albeit outside of work the same people are empathetic and create emotional connections, they default to a corporate persona at work”.
“I’ve learnt that you have to be very straightforward with people and once, and it can take time, you’ve created a trusting relationship to be as precise in your feedback as possible. I try very hard through the coaching process to motivate individuals to want to do even better tomorrow than they did yesterday.”
“I think the first attribute of a successful coach has to be listening skills, followed by asking the right questions, from there it’s about suspending judgement and jointly developing a full understanding of the challenges and hurdles that may be limiting the growth potential of an individual. Then it’s finally all about working together creatively, intuitively and analytically on finding solutions and more effective working approaches.”
Paul is married with three children who are in or about to be in the workplace and has two dogs. Outside of work, Paul keeps fit, with his wife he is a big fan of theatre; he is a keen reader and is currently learning to play the guitar. His passion is Rugby Union having attended the last four Rugby World Cups.
Coaching opens up new ways of seeing a situation and yourself.
With more than 25 years’ experience at senior executive level, Michelle Tredenick has specialised in complex strategy development, business operations and technology implementation with some of Australia’s leading listed companies.
Most recently, she was Chief Information Officer for the National Australia Bank, with responsibility for their technology businesses in Australia and Asia.
In senior roles in Australia and New Zealand, including Group General Manager of corporate strategy at MLC and Suncorp, Michelle has shown how to make “things work in a work environment”.
She has been a driving force leading technological and cultural changes in the financial services and technology industries, including companywide integration programs post mergers and acquisitions, and she believes the ability to build strong relationships with stakeholders and establish credibility and respect with both boards and senior executives is crucial to success.
It’s these skills, combined with her intuition and hard-won experience that she brings to her coaching, assisting clients achieve their goals and make a difference through their work.
Michelle has a life-long quest for learning and loves to see “ordinary people achieve extraordinary thing” and she believes coaching offers clients the opportunity to better understand themselves and others, and a “refreshing” space in which to explore ideas and opportunities.
Backed by her extensive experience and understanding of regulatory and corporate governance environment for corporations and boards, Michelle has utilised her strategic skills as director of the NAB Group Superannuation Fund, the Investment & Financial Services Association, Bank of New Zealand Life Insurance and National Wealth Management Advice and Licenses Board.
She was awarded the banking and finance CIO of the year award in 1998 and 2006.
Michelle believes in balancing the thrill of accomplishment at work with a fulfilling life. She is married and divides her time between her home on the Sunshine Coast in Queensland and Sydney.
Australian State Managers
Queensland – John Bland
New South Wales – Dr Denise Fleming
Managing Director and Founder
Western Australia – Graham McHarrie
Victoria – Anthony Cherubin
John Gruetzner has lived and worked in China for over 25 years where he designs and implements client proprietary business development strategies for companies in telecommunications, financial services and resource sector clients in Asia.
Recent major projects include representing a Chinese Securities firm in the formation of a joint-venture asset management company, a telecom financing project for a major international telecom partner and a policy paper on the Air Express Industry for the US-China Business Council.
Previously John was Manager-China of the Canada China Trade Council in Beijing. He also has several years with the National Broadcasting Corporation, De Laurentis Entertainment and Filmline.
John received a B.A. in Political Science from the University of Toronto, during which time he attended the University of Nankai, Tianjin, PRC. He has contributed articles on international marketing to many publications, including Doing Business in China, published in 1995 by McGraw-Hill and The Financial Post, the Economist’s Business China and China Hand and special report on “ Distribution in China.” He is a regular speaker in the region and recently presented on the “ Regulatory Environment at PBEC’s conference in Beijing.
John Gruetzner is a non-Executive Director of the North American-Mongolia Business Council, Insearch (Shanghai) Limited, Global Photographic (China Limited, Guanghe Metals (HMZ subsidiary in China) and Tianli (Mundoro Subsidiary in China) and Chairman of Oxus Solutions Limited, Celadon Forestry Management Limited and a member of the advisory council for Arise Technologies and Unotchit in Canada.
John Zinkin has 36 years experience in business, of which twenty have been in Asia, holding senior line management and corporate strategy/business development positions in major multinational manufacturing, marketing and consulting companies.
He is the Chief Executive Officer of the Securities Industry Development Corporation (formerly the Securities Industries Development Centre – the training arm of the Securities Commission), and Managing Director of Zinkin Ettinger Sdn Bhd, a boutique consultancy specializing in Change Management, Corporate positioning, Change Communication, Brand development and Marketing.
John is Deputy Chairman of Institute of Corporate Responsibility, Malaysia – a network designed to promote best practices in Corporate Social Responsibility. He is Visiting Fellow of the International Centre for Corporate Social Responsibility in Nottingham, UK where his areas of research are CSR and Corporate Governance. He has written “What CEOs must do to succeed”, published by Prentice Hall in 2003 and co-authored “Corporate Governance”, published by John Wiley in 2005.
Formerly Special Professor of Brand Marketing and Associate Professor of Marketing and Strategy at the University of Nottingham in Malaysia John was responsible for the MBA programme.
Leaders in North America, United Kingdom and South Africa
Dr Roland Burgman
Trust, integrity, reflection, inspiration, proven approaches, practical outcomes, dreams, finding commitments, being yourself – bringing these all together for a deeper sense of professional and personal satisfaction and achievement. This is why executive coaching works. It is that simple.
Roland Burgman, an internationally renowned expert in strategic management and value based management methodologies and processes, is an adviser and author in the areas of enterprise change and transformation management.
He has held a number of executive positions including Managing Director of a private venture capital fund, Executive Director Finance and Administration of an automobile manufacturing supplier and General Manager of Corporate Development for a large public company. Roland has also held many board positions in the public, private and government sectors including Chairman of the Board and board audit and remuneration sub-committees.
In his role as executive coach, Roland combines his extensive international experience and a contemporary understanding of complex business problems and challenges. The importance of integrity in relationships and an emphasis on the whole person underpins his approach to executive coaching. Ultimately, he believes, coaching benefits are the permanent and fulfilling progression of the executive’s effectiveness and efficiency resulting in enhanced leadership at higher levels of the organisation. Roland empowers his clients to explore their work environment to find new and innovative solutions to intractable problems.
Roland holds a PhD in Strategic Management from Purdue University, a Dip. Treasury Management from Monash University, a M. Commerce (Marketing) Hons. from the University of New South Wales and a B. Agricultural Economics from the University of New England.
Additionally, he has been the recipient of various awards including the Academy of Management and Strategic Management Society Award for Outstanding Research in the Field of Strategic Management (USA), an Academy of Management Doctoral Consortium Fellowship (USA) and a Fulbright Grant to the US.
Roland enjoys travel, rugby, music, the theatre, and modern art.
Peter’s experience in the field of Executive coaching at the most senior level of FTSE organisations spans fifteen years.
Established Change Partnership in London in 1993 and under his leadership expanded the group both throughout the UK and co-founded the Global Coaching Partnership in 1998.
Peter merged Change Partnership with Whitehead Mann in 2001 resigning as Chairman in 2006.
Peter is now Principle in “JCA”.
Andy’s coaching experience began as a client, rather than coach. However, he was so impressed with the impact of that relationship; he volunteered to act as an internal coach for five years before making it his full-time occupation in 1997. Since then, he has delivered over 10,000 hours of 1-1 coaching to senior executives in a wide variety of organisations in both the private and public sectors. He has also led numerous team coaching projects, primarily with Executive teams.
Andy is an Executive Business coach, focusing particularly on leadership issues. He feels fortunate in having been specifically trained as a leader in his early career, and is able to draw on his experience in this essential but often overlooked development area. His coaching style is to create an environment where the client can explore every option, and ‘think dangerous thoughts’. He likes to encourage individuals to focus first on opportunities to use their strengths to greater effect, then to look pragmatically at how to deal with the things they don’t do so well. However, each session, no matter the content, should conclude with the client choosing to take some action, which in turn will lead to a further learning opportunity
Rick is a professional director and chairman who has spent 21 years in the oil industry with BP an New Zealand and overseas. He was the CEO of Cable Price Downer which is a diversified industrial group followed by CEO of Tradenz, the NZ Trade Development Board and then CEO of Rangitira, a diversified investment company.
Past roles have included Chairman of AgResearch, member of the Growth and Innovation Advisory Board, director of Tourism Holdings, Wakefield Hospital and the NZ Pork Industry Board.
Rick has an extensive background in management including 21 years in the oil industry in New Zealand and overseas.
Rick has a strong sports, media and arts track records being a past director of TV NZ, a founding director of the NZ Symphony Orchestra and past President of Chamber Music NZ.
Rick is married with three adult children and lives in Wellington.
John Cunningham and Chad Wilkie established Ignition Partner Limited in June 2002 to advise companies on strategies for growth from innovation, with an emphasis on Technology, IP, Structure and Capital Planning. Ignition is a broker in the Escalator program.
John has been a director of Caltech Capital Limited since 1996 and non-executive Chairman since 1999.
John spent several years in company development, operations management and senior executive roles in listed corporates. He spent 15 years with Fernz Corporation, the last 12 years as the Corporate Development Manager with responsibilities including local and offshore initiatives in start-up, joint venture and acquisition strategies. He is a director of several unlisted companies.
John lectures in technology management at Waikato Unversity and is on the advisory board for Unitec and Massey for their business incubators.
He was on the reference group for Technology NZ and was President of IPENZ in 2001.
John Cunningham graduated BE (Chem & Mat) Auckland University, Dip BIA Auckland University, ME (Environmental) Auckland University. John is also a member of the following professional associations FIChemE, C Eng, FIPENZ, R Eng, FIEAust, CPEng.
As a Chartered Accountant by profession, Chad forged a career as a professional advisor to large corporate, and as a senior Partner managing the tax consulting practice of Deloitte New Zealand and Asia Pacific. From 1990 Chad was a member of the National Management Committee (NMC) for Deloitte Touche Tohmatsu in New Zealand.
In June 2002 Chad established Ignition Partner Limited to advise companies on strategies for growth from innovation, with an emphasis on Strategy, Capability and Commitment. In 2005 Chad was appointed as an Expert Reviewer for the Foundation for Research, Science and Technology.Chad Wilkie’s special areas of interest are strategic and operational planning for innovative companies, shaping growth companies for capital transactions, and the practical aspects of venture formation.
Chad has worked with many early stage and mature technology companies since 1998 particularly in the niche-manufacturing sector. Recent sector involvement has included medical devices, nutraceuticals and functional foods, light engineering and IT systems.
Chad Wilkie has a BCom from Auckland University, and is a qualified Chartered Accountant and member of ICANZ.